All items can be returned and issued with a refund provided a return request is submitted within 14 days of receipt of your package(s). Requests sent after that period will not be eligible for a refund. Please note we can only refund the original cost of the item, not any postage costs if applicable.
IMPORTANT: ONCE YOUR RETURN IS APPROVED WITH A SHIPPING LABEL/CODE PROVIDED, THERE IS 15 DAYS FOR THIS TO DELIVER TO THE ADDRESS. We recommend you send it as soon as you can after you receive the label to guarantee this. If it is not received, the return and refund will be rejected, and if you post it after this period, the item will not be sent back to you.
To return/exchange your item, please click here.
All items will be inspected upon return. They must be unused and in the same condition as you received them. Your name and order number must be included in the parcel. Any goods returned to us in an unsuitable condition will not be eligible for a refund and will be returned to sender at their cost.
We recommend that you use recorded mail and keep the receipt of postage as we are not responsible for any orders that are lost by mail service providers when you are returning them to us. Please ensure your goods are packed securely and cannot get damaged on the way.
Please Note: All Custom AF1 and Nike Sock orders are non-refundable!
If you have any further questions regarding your return, please contact us and we will get back to you as soon as possible. Please include your order number in the email.